www.chatwoot.com/llms.txt
Documentation page llms.txt https://www.chatwoot.com/docs/contributing-guide https://www.chatwoot.com/docs/contributing-guide/chatwoot-apis/ https://www.chatwoot.com/docs/contributing-guide/security-reports/ https://www.chatwoot.com/docs/contributing-guide/translation-guidelines User Guide How to setup an Email channel? How to setup a Facebook channel? How to setup a Line channel? How to continue conversations through email? Website live chat settings explained How to bring your Dialogflow chatbot to Chatwoot? How to install live chat on a Gatsby website? How to install live chat using Google Tag Manager? How to install live-chat on a Next.js app? How to install live-chat on a React Native app? How to install live-chat on a Vue.js app? How to enable identity validation in Chatwoot? How to enable dark mode on live-chat widget? How to install live chat on a WordPress website? How to install live chat on a Webflow website? How to setup an SMS channel? How to setup a Telegram channel? Twitter API updates · chatwoot · Discussion #6983 · GitHub How to setup a WhatsApp channel? Wildcard URL support in website live-chat campaigns How to use webhooks? Mobile app for Android Mobile app for iOS Which cookies are used by Chatwoot? How to use Dashboard Apps? Enterprise Edition How to set up a Help Center? How to create interactive messages? How to use webhooks? How to setup a WebSocket connection? https://www.chatwoot.com/docs/self-hosted https://www.chatwoot.com/docs/self-hosted/configuration/features/email-channel/conversation-continuity https://www.chatwoot.com/docs/self-hosted/configuration/features/integrations/facebook-channel-setup https://www.chatwoot.com/docs/self-hosted/configuration/features/integrations/instagram-channel-setup https://www.chatwoot.com/docs/self-hosted/configuration/features/integrations/instagram-via-instagram-business-login https://www.chatwoot.com/docs/self-hosted/configuration/features/integrations/linear-integration-setup https://www.chatwoot.com/docs/self-hosted/configuration/features/integrations/slack-integration-setup Twitter API updates · chatwoot · Discussion #6983 · GitHub Adding inboxes Lesson 3 (a): Mastering core features Adding teams Apps and Integrations Understanding Contacts How to enhance conversations with OpenAI integration? How to create saved reply templates
with Canned Responses? How to create and use custom attributes? How to use pre-chat forms? How to read CSAT Reports? Group your contacts into custom segments. Apps and Integrations Website live chat settings explained Customizing your personal profile Creating a Chatwoot Account Start the Engine: Intro to Chatwoot and Customer Engagement. Chatwoot Glossary Lesson 1: Your first Chatwoot conversation Lesson 2: Dashboard Basics Lesson 3 (a): Mastering core features Lesson 3 (b): Mastering core features Lesson 4: Complete your customer engagement suite Creating a Chatwoot Account Customizing your personal profile Updating your General settings Adding Agents Adding inboxes Adding teams How to add labels? How to use Agent bots? Understanding Contacts How to create saved reply templates
with Canned Responses? How to create and use custom attributes? How to enable CSAT surveys? Website live chat settings explained How to send additional user information to Chatwoot using SDK? How to enable identity validation in Chatwoot? How to enable dark mode on live-chat widget? How to continue conversations through email? How to install live chat using Google Tag Manager? How to install live chat on a Docusaurus website? How to install live chat on a WordPress website? How to install live chat on a Gatsby website? How to install live chat on a Webflow website? How to install live-chat on a React Native app? How to install live-chat on a Next.js app? How to install live-chat on a Vue.js app? How to use Conversation Filters? How to use pre-chat forms? How to create interactive messages? How to use Automation? How to setup a WebSocket connection? How to use Dashboard Apps? How to use webhooks? How to read Overview Reports (realtime)? How to read CSAT Reports? Reading Conversations, Agents, Labels, Inbox, and Team Reports. Languages supported in Chatwoot Assigning conversations in a round-robin fashion. Working with command bar Working with keyboard shortcuts Group chats with filters, save as folders How to use Campaigns? How to bring your Dialogflow chatbot to Chatwoot? Group your contacts into custom segments. How to answer conversations from Slack? Enterprise Edition Mobile app for iOS Mobile app for Android Which cookies are used by Chatwoot? How to setup a Facebook channel? How to setup an Instagram channel (via Facebook login)? How to setup a Twitter channel? How to setup a WhatsApp channel? How to setup a Telegram channel? How to setup a Line channel? How to create an API channel inbox? How to setup an Email channel? How to setup an SMS channel? How to setup an SSL certificate for your Help Center's custom domain? How to set up a Help Center? How to use template variables? How to translate messages with Google Translate? How to enable video calls with Cloudflare RealtimeKit? How to use Macros? How to assign a priority How to enhance conversations with OpenAI integration? How to use Audit Logs? How to use omnichannel message signature? How to migrate from Freshdesk to Chatwoot? How to migrate from Intercom to Chatwoot? How to migrate from Zendesk to Chatwoot? How to migrate from Front to Chatwoot? What we don't cover in Chatwoot Free Trial Wildcard URL support in website live-chat campaigns Service Level Agreements How to read the SLA Reports How to read Conversations Reports? How to read Bot Reports? How to read SLA Reports? Setting up notifications How to enable push notifications in your browser Preventing Agent Collision Introduction to Captain Creating an assistant with Captain Creating an FAQ with Captain How to use Captain Memories? Creating a document in Captain How to use Captain Copilot? How to track Issues and Features with Linear Integration? How does sorting work? Manage team access control with flexible role-based permissions Agent Capacity How to hard-reload on most browsers How to Set Up a WhatsApp Channel with Twilio? How to Use Your Coupon Code on Chatwoot? How to setup an Instagram channel? What is Human Agent tag in Instagram/Messenger channel Embedding videos in Help Center Purchasing a Paid Self-Hosted Chatwoot License: A Step-by-Step Guide How to setup a WhatsApp channel (Embedded signup) Whatsapp templates How to enable Captain on self-hosted installations? Twilio content templates How to setup a WhatsApp channel (Manual flow)? How to Find Your Personal Access Token in Chatwoot How to Embed Your Help Center Articles in the Live Chat Widget How to Change Your Email Address in Chatwoot How to Remove the Free Usage Limit Exceeded Message in Chatwoot Setting up SAML Authentication Inconsistencies for WhatsApp Numbers in Brazil and Argentina How AI Credits work in Captain? Updating robots.txt to Allow Chatwoot Assistant to Crawl Your Website WhatsApp CSAT Surveys using Templates Review Notes for CSAT Common WhatsApp issues and how to fix them Required Conversation Attributes How to setup a TikTok channel? User Guide Advanced features explained Apps and Integrations Best practices Captain Chatwoot 101 Features explained Help Center How To Migrations Other channels Other topics Reports Setup account Website live chat Agent Capacity Agent Reports Assignments - Auto-assign Conversations to Agents Audit Logs Automations Bulk Actions Business Hours Campaigns - Live Chat, WhatsApp & SMS Canned Responses Channels Agent Bots: Bring Your Own AI Agent Collision Detection Command Bar Contact Notes - Never Forget Important Customer Details Contact Segments - Organize Contacts with Smart Filters Conversation Filters Conversation Reports CSAT Reports Custom Attributes - Store Any Contact or Conversation Data Email Integration - Unified Inbox for Email Support Facebook Messenger Integration Knowledge Base Software – Free & Open Source Inbox Reports Instagram DM Integration Integrations Keyboard Shortcuts Label Reports Labels - Organize Contacts and Conversations LINE Integration Website Live Chat Live View Macros Multilingual Live Chat Support in 50+ Languages Pre-Chat Forms Conversation Priority Private Notes - Internal Team Collaboration Read Receipts Roles & Permissions - Custom Access Control Shared Inbox - Team Collaboration for Customer Support SLA Management Slack Integration SMS Integration Single Sign-On (SSO) Team Reports Teams - Organize Agents by Department Telegram Integration TikTok Integration X (Twitter) Integration (Coming Soon) Voice Channel (Coming Soon) WhatsApp Business Integration Self-Hosted Pricing CRM Workspace Help Center Support Desk Chatwoot: AI-powered, open-source customer support platform. Self-host or cloud. Alternative to Intercom & Zendesk. Chatwoot Blog 2.0 release, EE Edition, et al. Woot Journals: 2020 - The year in review 2022 in review: Improving customer communications every day 50,000 Installations of Chatwoot Advanced Search Leveraging AI in Chatwoot: Compose, Optimize, Summarize Changelog: AI Search in help center articles Red pill or Blue pill? Answering an acquisition offer Audio Transcripts Audit Logs: Enhancing transparency and security in Chatwoot Captain & CSAT updates Learnings from building a community around Chatwoot Building in the open Bulk actions for contacts Captain AI Credits and Billing Captain AI custom instructions, Better Auto-resolve & more Changelog: SLA Reports (Beta) Changelog: Week of March 18 Changelog: Week of December 10 Changelog: Service Level Agreements (Beta) Changelog: Week of April 22 Changelog: Week of April 29 Changelog: Week of December 18 Changelog: Week of July 1 Changelog: Week of June 10 Changelog: Week of June 17 Changelog: Week of June 24 Changelog: Week of June 3 Font Scaling, Captain AI improvements & more Macros Now Available in the Mobile App! Changelog: Week of March 25 Changelog: Week of May 13 Changelog: Week of May 20 Changelog: Week of May 6 Chatwoot - August Update Chatwoot - September Update The 10 crucial customer service KPIs and how to track them? 9 critical goals in customer service that every business must set 20 reasons why is customer service important to drive business results in 2023 30 customer service tips you can adopt right now Mind the gap: The difference between customer service and customer support Dashboard Apps: View user info from other URLs on your Chatwoot Dashboard! Data protection, open-source, and millions worth of goodwill Satisfactory customer service: 14 essential Do's & Don'ts Easier Custom Domains and Mobile UI Improvements Enhanced WhatsApp Templates and Coexistence 15 best ever examples of memorable customer service experiences [& bonus tips] 6 evergreen factors that determine customer satisfaction (with infographic) The beginner’s guide to social media customer service Complete guide: Create your Customer Experience strategy The complete guide to providing live chat customer support Hacktoberfest 2021 at Chatwoot Showcase Help Center articles within the chat widget Woot Journals: How to decide pricing plans for an open-source product? Image Support in Captain and Improved Article Previews Implementing Deep linking in React native mobile apps 41 actionable tips to improve your Customer Service strategy How we improved Chatwoot File Upload Incident Report - April 16 Instagram Channel, Agent Bots & More Introducing Captain - our AI Agent Introducing Chatwoot Affiliates It's a bot story This caretaker has cracked customer satisfaction unlike many MBAs Changelog: Week of May 27 Access localhost from the internet – External service callbacks made easy with LocalTunnel Manual Sync for WhatsApp Templates Multi-Factor Authentication and Captain PDF Uploads https://android-developers.googleblog.com/2017/12/improving-app-security-and-performance.html ↗ A new decade and the road ahead What is omnichannel customer service, and how to leverage it? Omnichannel message signatures The age of "Optichannel" customer engagement: what is it, and how to approach it? 🎧 The Customer Service Communication Playbook Pre chat form + Automations = 🚀 [Founders’ guide] Principles for writing UX copy Ready made Canned Responses, and the art of employing them Reply to previous messages Rotate images within Chatwoot How Tegrus uses Dashboard Apps to triple its sales Chatwoot is now SOC 2 Type II compliant Team Mentions and More Twilio Content Templates 11 types of customer service (and how to pick the right one) What if we could use Email Signatures across all channels? v1.10.0 https://www.chatwoot.com/docs/self-hosted/enable-ip-logging v1.11.1 v1.12.0 v1.12.1 v1.12.2 - Hotfix v1.13.0 v1.14.0 v1.14.1 - Bugfix v1.14.2 - Hotfix v1.15.0 v1.15.1 - Security hotfix v1.16.1 v1.16.2 - Hotfix v1.17.0 v1.18.0 https://www.chatwoot.com/docs/self-hosted/deployment/linux-vm#upgrading-to-a-newer-version-of-chatwoot v1.20.0 v1.21.0 v1.22.0 v1.22.1 v1.4.0 v1.4.1 v1.4.2 v1.5.0 v1.5.1 v1.5.2 v1.6.0 v1.7.0 v1.7.1 v1.7.2 v1.8.0 v1.9.0 [v2.10.0] Draft replies, hotkey preferences, and more [v2.11.0] Macros is here, along with other product enhancements [v2.12.0] Unattended conversations view, Mark as unread, and more. [v2.13.0] Video calling, Microsoft support, template variables, and more. [v2.14.0] Google sign-in, Help Center image support, Conversation Participants, and more. [V2.15.0] Heatmap, better searches, RTL support, and more. [V2.16.0] Audit log, link to messages, automation, and more. [V2.17.0] AI, conversation prioritization, sorting, and more. [V2.18.0] Attachment view, Contact export, CSAT filters, and more. v2.2.0 v2.3.0 v2.3.2 v2.4.0 v2.5.0 v2.6.0 [v2.7.0] WhatsApp Cloud API, Dashboard Apps, and more [v2.8.0] Context menu, no-code widget builder, layout switching, and more. [v2.9.0] Create your Help Center with Chatwoot! 9 clever ways companies are using FAQ Pages to win customers 5 honest ways to write damn good customer service emails What is coming in Chatwoot V3? WhatsApp Account Health and Allowed Domains WhatsApp campaigns and more Will customer service be replaced by robots? Woot Journals: One year since open-sourcing Chatwoot Chatwoot CLI for AI Coding Agents Captain - AI Agent for Customer Support Notion FairDee: Building the Core Customer Support Infrastructure with ChatwootWorkcation Chatwoot Changelog Self-Hosted Deployment https://www.chatwoot.com/developers/api/ Fair Use Policy – Chatwoot Cloud Features Lesson 1: Your first Chatwoot conversation Lesson 2: Dashboard Basics Lesson 3 (a): Mastering core features Lesson 3 (b): Mastering core features Lesson 4: Complete your customer engagement suite Creating a Chatwoot Account Adding Agents How to create saved reply templates
with Canned Responses? How to create and use custom attributes? How to use Automation? How to setup a Facebook channel? How to setup an Instagram channel (via Facebook login)? How to setup a Twitter channel? How to setup a WhatsApp channel? How to setup a Telegram channel? How to setup a Line channel? How to create an API channel inbox? How to setup an Email channel? How to setup an SMS channel? Other channels Website live chat Product - Guidelines Best Practices Features FAQ How do push notifications work in Chatwoot? Speed up your local development workflow with Make Account Suspension & Restoration Runbooks Reporting scams to Chatwoot Translation Guidelines Backend Guidelines Brand Guidelines Chatwoot's Marketing Playbook Communication Developing Enterprise Edition Features Engineering FAQ Frontend Guidelines Guidelines [Guidelines] Taking product screenshots/screencasts History of Chatwoot How to add blog posts to Chatwoot? Investors Triaging an issue - Labels, Weights Pull Request Guidelines Release Process Scheduled maintenance Swagger Documentation Handbook Company Culture Design Engineering Enterprise Edition Marketing Processes Help Center Mobile Apps Pricing Privacy Policy Security Customer Service Do more with Chatwoot Engineering Open-source Woot Journals Team - Meet the people behind Chatwoot Terms of Service Canned Responses Library by Chatwoot
llms.txt Documentation
https://www.chatwoot.com/docs/contributing-guide https://www.chatwoot.com/docs/contributing-guide/chatwoot-apis/ https://www.chatwoot.com/docs/contributing-guide/security-reports/ https://www.chatwoot.com/docs/contributing-guide/translation-guidelines User Guide How to setup an Email channel? How to setup a Facebook channel? How to setup a Line channel? How to continue conversations through email? Website live chat settings explained How to bring your Dialogflow chatbot to Chatwoot? How to install live chat on a Gatsby website? How to install live chat using Google Tag Manager? How to install live-chat on a Next.js app? How to install live-chat on a React Native app? How to install live-chat on a Vue.js app? How to enable identity validation in Chatwoot? How to enable dark mode on live-chat widget? How to install live chat on a WordPress website? How to install live chat on a Webflow website? How to setup an SMS channel? How to setup a Telegram channel? Twitter API updates · chatwoot · Discussion #6983 · GitHub How to setup a WhatsApp channel? Wildcard URL support in website live-chat campaigns How to use webhooks? Mobile app for Android Mobile app for iOS Which cookies are used by Chatwoot? How to use Dashboard Apps? Enterprise Edition How to set up a Help Center? How to create interactive messages? How to use webhooks? How to setup a WebSocket connection? https://www.chatwoot.com/docs/self-hosted https://www.chatwoot.com/docs/self-hosted/configuration/features/email-channel/conversation-continuity https://www.chatwoot.com/docs/self-hosted/configuration/features/integrations/facebook-channel-setup https://www.chatwoot.com/docs/self-hosted/configuration/features/integrations/instagram-channel-setup https://www.chatwoot.com/docs/self-hosted/configuration/features/integrations/instagram-via-instagram-business-login https://www.chatwoot.com/docs/self-hosted/configuration/features/integrations/linear-integration-setup https://www.chatwoot.com/docs/self-hosted/configuration/features/integrations/slack-integration-setup Twitter API updates · chatwoot · Discussion #6983 · GitHub Adding inboxes Lesson 3 (a): Mastering core features Adding teams Apps and Integrations Understanding Contacts How to enhance conversations with OpenAI integration? How to create saved reply templates
with Canned Responses? How to create and use custom attributes? How to use pre-chat forms? How to read CSAT Reports? Group your contacts into custom segments. Apps and Integrations Website live chat settings explained Customizing your personal profile Creating a Chatwoot Account Start the Engine: Intro to Chatwoot and Customer Engagement. Chatwoot Glossary Lesson 1: Your first Chatwoot conversation Lesson 2: Dashboard Basics Lesson 3 (a): Mastering core features Lesson 3 (b): Mastering core features Lesson 4: Complete your customer engagement suite Creating a Chatwoot Account Customizing your personal profile Updating your General settings Adding Agents Adding inboxes Adding teams How to add labels? How to use Agent bots? Understanding Contacts How to create saved reply templates
with Canned Responses? How to create and use custom attributes? How to enable CSAT surveys? Website live chat settings explained How to send additional user information to Chatwoot using SDK? How to enable identity validation in Chatwoot? How to enable dark mode on live-chat widget? How to continue conversations through email? How to install live chat using Google Tag Manager? How to install live chat on a Docusaurus website? How to install live chat on a WordPress website? How to install live chat on a Gatsby website? How to install live chat on a Webflow website? How to install live-chat on a React Native app? How to install live-chat on a Next.js app? How to install live-chat on a Vue.js app? How to use Conversation Filters? How to use pre-chat forms? How to create interactive messages? How to use Automation? How to setup a WebSocket connection? How to use Dashboard Apps? How to use webhooks? How to read Overview Reports (realtime)? How to read CSAT Reports? Reading Conversations, Agents, Labels, Inbox, and Team Reports. Languages supported in Chatwoot Assigning conversations in a round-robin fashion. Working with command bar Working with keyboard shortcuts Group chats with filters, save as folders How to use Campaigns? How to bring your Dialogflow chatbot to Chatwoot? Group your contacts into custom segments. How to answer conversations from Slack? Enterprise Edition Mobile app for iOS Mobile app for Android Which cookies are used by Chatwoot? How to setup a Facebook channel? How to setup an Instagram channel (via Facebook login)? How to setup a Twitter channel? How to setup a WhatsApp channel? How to setup a Telegram channel? How to setup a Line channel? How to create an API channel inbox? How to setup an Email channel? How to setup an SMS channel? How to setup an SSL certificate for your Help Center's custom domain? How to set up a Help Center? How to use template variables? How to translate messages with Google Translate? How to enable video calls with Cloudflare RealtimeKit? How to use Macros? How to assign a priority How to enhance conversations with OpenAI integration? How to use Audit Logs? How to use omnichannel message signature? How to migrate from Freshdesk to Chatwoot? How to migrate from Intercom to Chatwoot? How to migrate from Zendesk to Chatwoot? How to migrate from Front to Chatwoot? What we don't cover in Chatwoot Free Trial Wildcard URL support in website live-chat campaigns Service Level Agreements How to read the SLA Reports How to read Conversations Reports? How to read Bot Reports? How to read SLA Reports? Setting up notifications How to enable push notifications in your browser Preventing Agent Collision Introduction to Captain Creating an assistant with Captain Creating an FAQ with Captain How to use Captain Memories? Creating a document in Captain How to use Captain Copilot? How to track Issues and Features with Linear Integration? How does sorting work? Manage team access control with flexible role-based permissions Agent Capacity How to hard-reload on most browsers How to Set Up a WhatsApp Channel with Twilio? How to Use Your Coupon Code on Chatwoot? How to setup an Instagram channel? What is Human Agent tag in Instagram/Messenger channel Embedding videos in Help Center Purchasing a Paid Self-Hosted Chatwoot License: A Step-by-Step Guide How to setup a WhatsApp channel (Embedded signup) Whatsapp templates How to enable Captain on self-hosted installations? Twilio content templates How to setup a WhatsApp channel (Manual flow)? How to Find Your Personal Access Token in Chatwoot How to Embed Your Help Center Articles in the Live Chat Widget How to Change Your Email Address in Chatwoot How to Remove the Free Usage Limit Exceeded Message in Chatwoot Setting up SAML Authentication Inconsistencies for WhatsApp Numbers in Brazil and Argentina How AI Credits work in Captain? Updating robots.txt to Allow Chatwoot Assistant to Crawl Your Website WhatsApp CSAT Surveys using Templates Review Notes for CSAT Common WhatsApp issues and how to fix them Required Conversation Attributes How to setup a TikTok channel? User Guide Advanced features explained Apps and Integrations Best practices Captain Chatwoot 101 Features explained Help Center How To Migrations Other channels Other topics Reports Setup account Website live chat Features
Agent Capacity Agent Reports Assignments - Auto-assign Conversations to Agents Audit Logs Automations Bulk Actions Business Hours Campaigns - Live Chat, WhatsApp & SMS Canned Responses Channels Agent Bots: Bring Your Own AI Agent Collision Detection Command Bar Contact Notes - Never Forget Important Customer Details Contact Segments - Organize Contacts with Smart Filters Conversation Filters Conversation Reports CSAT Reports Custom Attributes - Store Any Contact or Conversation Data Email Integration - Unified Inbox for Email Support Facebook Messenger Integration Knowledge Base Software – Free & Open Source Inbox Reports Instagram DM Integration Integrations Keyboard Shortcuts Label Reports Labels - Organize Contacts and Conversations LINE Integration Website Live Chat Live View Macros Multilingual Live Chat Support in 50+ Languages Pre-Chat Forms Conversation Priority Private Notes - Internal Team Collaboration Read Receipts Roles & Permissions - Custom Access Control Shared Inbox - Team Collaboration for Customer Support SLA Management Slack Integration SMS Integration Single Sign-On (SSO) Team Reports Teams - Organize Agents by Department Telegram Integration TikTok Integration X (Twitter) Integration (Coming Soon) Voice Channel (Coming Soon) WhatsApp Business Integration Self-Hosted Pricing CRM Workspace Help Center Support Desk Optional
Chatwoot: AI-powered, open-source customer support platform. Self-host or cloud. Alternative to Intercom & Zendesk. Chatwoot Blog 2.0 release, EE Edition, et al. Woot Journals: 2020 - The year in review 2022 in review: Improving customer communications every day 50,000 Installations of Chatwoot Advanced Search Leveraging AI in Chatwoot: Compose, Optimize, Summarize Changelog: AI Search in help center articles Red pill or Blue pill? Answering an acquisition offer Audio Transcripts Audit Logs: Enhancing transparency and security in Chatwoot Captain & CSAT updates Learnings from building a community around Chatwoot Building in the open Bulk actions for contacts Captain AI Credits and Billing Captain AI custom instructions, Better Auto-resolve & more Changelog: SLA Reports (Beta) Changelog: Week of March 18 Changelog: Week of December 10 Changelog: Service Level Agreements (Beta) Changelog: Week of April 22 Changelog: Week of April 29 Changelog: Week of December 18 Changelog: Week of July 1 Changelog: Week of June 10 Changelog: Week of June 17 Changelog: Week of June 24 Changelog: Week of June 3 Font Scaling, Captain AI improvements & more Macros Now Available in the Mobile App! Changelog: Week of March 25 Changelog: Week of May 13 Changelog: Week of May 20 Changelog: Week of May 6 Chatwoot - August Update Chatwoot - September Update The 10 crucial customer service KPIs and how to track them? 9 critical goals in customer service that every business must set 20 reasons why is customer service important to drive business results in 2023 30 customer service tips you can adopt right now Mind the gap: The difference between customer service and customer support Dashboard Apps: View user info from other URLs on your Chatwoot Dashboard! Data protection, open-source, and millions worth of goodwill Satisfactory customer service: 14 essential Do's & Don'ts Easier Custom Domains and Mobile UI Improvements Enhanced WhatsApp Templates and Coexistence 15 best ever examples of memorable customer service experiences [& bonus tips] 6 evergreen factors that determine customer satisfaction (with infographic) The beginner’s guide to social media customer service Complete guide: Create your Customer Experience strategy The complete guide to providing live chat customer support Hacktoberfest 2021 at Chatwoot Showcase Help Center articles within the chat widget Woot Journals: How to decide pricing plans for an open-source product? Image Support in Captain and Improved Article Previews Implementing Deep linking in React native mobile apps 41 actionable tips to improve your Customer Service strategy How we improved Chatwoot File Upload Incident Report - April 16 Instagram Channel, Agent Bots & More Introducing Captain - our AI Agent Introducing Chatwoot Affiliates It's a bot story This caretaker has cracked customer satisfaction unlike many MBAs Changelog: Week of May 27 Access localhost from the internet – External service callbacks made easy with LocalTunnel Manual Sync for WhatsApp Templates Multi-Factor Authentication and Captain PDF Uploads https://android-developers.googleblog.com/2017/12/improving-app-security-and-performance.html ↗ A new decade and the road ahead What is omnichannel customer service, and how to leverage it? Omnichannel message signatures The age of "Optichannel" customer engagement: what is it, and how to approach it? 🎧 The Customer Service Communication Playbook Pre chat form + Automations = 🚀 [Founders’ guide] Principles for writing UX copy Ready made Canned Responses, and the art of employing them Reply to previous messages Rotate images within Chatwoot How Tegrus uses Dashboard Apps to triple its sales Chatwoot is now SOC 2 Type II compliant Team Mentions and More Twilio Content Templates 11 types of customer service (and how to pick the right one) What if we could use Email Signatures across all channels? v1.10.0 https://www.chatwoot.com/docs/self-hosted/enable-ip-logging v1.11.1 v1.12.0 v1.12.1 v1.12.2 - Hotfix v1.13.0 v1.14.0 v1.14.1 - Bugfix v1.14.2 - Hotfix v1.15.0 v1.15.1 - Security hotfix v1.16.1 v1.16.2 - Hotfix v1.17.0 v1.18.0 https://www.chatwoot.com/docs/self-hosted/deployment/linux-vm#upgrading-to-a-newer-version-of-chatwoot v1.20.0 v1.21.0 v1.22.0 v1.22.1 v1.4.0 v1.4.1 v1.4.2 v1.5.0 v1.5.1 v1.5.2 v1.6.0 v1.7.0 v1.7.1 v1.7.2 v1.8.0 v1.9.0 [v2.10.0] Draft replies, hotkey preferences, and more [v2.11.0] Macros is here, along with other product enhancements [v2.12.0] Unattended conversations view, Mark as unread, and more. [v2.13.0] Video calling, Microsoft support, template variables, and more. [v2.14.0] Google sign-in, Help Center image support, Conversation Participants, and more. [V2.15.0] Heatmap, better searches, RTL support, and more. [V2.16.0] Audit log, link to messages, automation, and more. [V2.17.0] AI, conversation prioritization, sorting, and more. [V2.18.0] Attachment view, Contact export, CSAT filters, and more. v2.2.0 v2.3.0 v2.3.2 v2.4.0 v2.5.0 v2.6.0 [v2.7.0] WhatsApp Cloud API, Dashboard Apps, and more [v2.8.0] Context menu, no-code widget builder, layout switching, and more. [v2.9.0] Create your Help Center with Chatwoot! 9 clever ways companies are using FAQ Pages to win customers 5 honest ways to write damn good customer service emails What is coming in Chatwoot V3? WhatsApp Account Health and Allowed Domains WhatsApp campaigns and more Will customer service be replaced by robots? Woot Journals: One year since open-sourcing Chatwoot Chatwoot CLI for AI Coding Agents Captain - AI Agent for Customer Support Notion FairDee: Building the Core Customer Support Infrastructure with ChatwootWorkcation Chatwoot Changelog Self-Hosted Deployment https://www.chatwoot.com/developers/api/ Fair Use Policy – Chatwoot Cloud Features Lesson 1: Your first Chatwoot conversation Lesson 2: Dashboard Basics Lesson 3 (a): Mastering core features Lesson 3 (b): Mastering core features Lesson 4: Complete your customer engagement suite Creating a Chatwoot Account Adding Agents How to create saved reply templates
with Canned Responses? How to create and use custom attributes? How to use Automation? How to setup a Facebook channel? How to setup an Instagram channel (via Facebook login)? How to setup a Twitter channel? How to setup a WhatsApp channel? How to setup a Telegram channel? How to setup a Line channel? How to create an API channel inbox? How to setup an Email channel? How to setup an SMS channel? Other channels Website live chat Product - Guidelines Best Practices Features FAQ How do push notifications work in Chatwoot? Speed up your local development workflow with Make Account Suspension & Restoration Runbooks Reporting scams to Chatwoot Translation Guidelines Backend Guidelines Brand Guidelines Chatwoot's Marketing Playbook Communication Developing Enterprise Edition Features Engineering FAQ Frontend Guidelines Guidelines [Guidelines] Taking product screenshots/screencasts History of Chatwoot How to add blog posts to Chatwoot? Investors Triaging an issue - Labels, Weights Pull Request Guidelines Release Process Scheduled maintenance Swagger Documentation Handbook Company Culture Design Engineering Enterprise Edition Marketing Processes Help Center Mobile Apps Pricing Privacy Policy Security Customer Service Do more with Chatwoot Engineering Open-source Woot Journals Team - Meet the people behind Chatwoot Terms of Service Canned Responses Library by Chatwoot